Customer Interaction & Contact
Customer Interaction & Contact Center
VASCON had capability to provide end to end contact center services that will be suitable for any type of business. We had leveraged our strong partnership with Sugar Customer relationship management (CRM) that allows call centre functionality to be integrated with CRM. VASCON customer interaction and contact center solution can be any of the following:
- Premises based :where equipment is hosted at the customers location
- Virtual based: Operators does not own, operate or host equipment
- Cloud based: Cloud computing for call center extends cloud computing to Software as a service or hosted, on-demand call center by providing application programming interfaces (APIs) on the call center cloud computing platform
Vascon Consulting Services Come in Different Form
- Advisory
- Planning, Design & Implementation
- Project Management
- Staffing.
