VASCON Solutions is an Integrated services company focused on Renewal Energy and value added solutions ICT delivery in the enterprise technology space. 



18/19 Lekki-Epe Expressway, Lekki, Lagos, Nigeria
Abuja, Kano, Bayelsa
60-70 Woodhaven Boulevard, New York, United States

+234-1-6310963, 08096453506, 08025015425
+1 404 382 0459

Business Intelligence

Displays customer details as charts, trend lines, maps, and other graphics

Perform drill-downs by period (year, quarter, and month) into current and past performance

Provides decision support for customer service

Integrated spatial views.

Enhanced Benefits:

  • Improves Customer satisfaction and customer support by revealing trends in customer issues
  • Speeds call handling as managers can better anticipate periods of high volume and optimize call center staffing
  • Improves the quality of customer service decisions
  • Dashboards provide overview of customers, Cases (Service Requests), Customer Contacts
  • Integration to Billing, Credit and Collections systems